easyInsight: Take a First Step toward a Baldrige Self-Assessment

For Manufacturers, Service Organizations, Small Businesses, Nonprofit Organizations, and Government Organizations
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Instructions

Read each question. Thinking about your organization,
  • Choose "easy to answer" if your organization could provide an answer on which there is widespread agreement and consensus.
  • Choose "could answer" if data are not readily available to answer the question, but your organization could produce data to provide a consensus response to the question.
  • Choose "difficult to answer" if the question would be difficult or impossible for your organization to answer and/or to reach agreement and consensus on.
Select only one answer per question. Then click "Submit Responses" below. You will receive a report comparing your answers with those of others taking this survey.

Organizational Description

Organizational Environment

Easy to
Answer
Could
Answer
Difficult
to Answer
1.a   What are your main product offerings?
1.b   What is the relative importance of each to your success?
1.c   What mechanisms do you use to deliver your products?
2.a   What are your mission, vision, and values?
2.c   What are your organization’s core competencies, and what is their relationship to your mission?
2.b   Other than values, what are the characteristics of your organizational culture, if any?
3.a   What is your workforce profile?
3.b   What recent changes have you experienced in workforce composition or in your needs with regard to your workforce?
3.c   What are your workforce or employee groups and segments?
3.d   What are the educational requirements for different employee groups and segments?
3.e   What are the key drivers that engage them?
3.f   What are your workforce diversity and job diversity?
3.g   What are your organization’s special health and safety requirements?
4.   What are your major facilities, equipment, technologies, and intellectual property?
5.   What are the applicable occupational health and safety regulations; accreditation, certification, or registration requirements; industry standards; and environmental, financial, and product regulations?

Organizational Relationships

Easy to
Answer
Could
Answer
Difficult
to Answer
1.a   What are your organizational leadership structure and governance structure?
1.b   What structure and mechanisms make up your organization's leadership system?
1.c   What are the reporting relationships among your governance board, senior leaders, and parent organization, as appropriate?
2.a   What are your key market segments, customer groups, and stakeholder groups, as appropriate?
2.b   What are their key requirements and expectations of your products, customer support services, and operations, including any differences among the groups?
3.a   What are your key types of suppliers, partners, and collaborators?
3.b   What role do they play in producing and delivering your key products and customer support services, and in enhancing your competitiveness?
3.c   What role do they play in contributing and implementing innovations in your organization?
3.d   What are your key supply-network requirements?

Organizational Situation

Competitive Environment

Easy to
Answer
Could
Answer
Difficult
to Answer
1.a   What are your relative size and growth in your industry or the markets you serve?
1.b   How many and what types of competitors do you have?
2.   What key changes, if any, are affecting your competitive situation, including changes that create opportunities for innovation and collaboration, as appropriate?
3.a   What key sources of comparative and competitive data are available from within your industry?
3.b   What key sources of comparative data are available from outside your industry?
3.c   What limitations, if any, affect your ability to obtain or use these data?

Strategic Context

Easy to
Answer
Could
Answer
Difficult
to Answer
What are your key strategic challenges and advantages?

Performance Improvement System

Easy to
Answer
Could
Answer
Difficult
to Answer
What is your performance improvement system, including your processes for evaluation and improvement of key organizational projects and processes?
 

Please click only once and wait while your responses are tallied.
You will receive a comparison to other organizations shortly.